Accessing directory whilst on a call (IP-320)

The following guide relates to the Polycom IP-320 as below.

 

There is currently a bug with Polycom IP-320′s where whilst on a call, one or some contacts are missing from the Directory when trying to transfer the call.

The work around to this bug is to press the “down arrow” hard button to access the directory (while on a call), rather than the directory button itself.

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