Add a Shared Mailbox in Outlook 2010

Adding a Shared mailbox to your Outlook 2010 profile is very simple as long as you know where to look.  Here’s the step-by-step tutorial using Outlook 2010 screenshots.

Please note: before you are able to add a shared inbox to your Outlook, you must request Simplifying IT to grant permissions between the two accounts. If this is not done before starting this tutorial, you will get an error message when trying to add a shared inbox!


Step 1. Open Outlook 2010 and Click FileInfoAccount Settings


Step 2. Highlight the account and Click Change



Step 3. Click More Settings



Step 4. Click Advanced Tab then Click Add




Step 5. Type in the name of additional / secondary mailbox and Click OK




Step 6. Verify the new mailbox is listed.  Click OK to save


Step 7. Click Next



Step 8. Click Finish



Step 9. Click Close


Done!  Your new Mailbox should now be listed below your primary account

Got a question or improvement? Leave a comment!

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