Add a Shared Mailbox in Outlook 2010

Adding a Shared mailbox to your Outlook 2010 profile is very simple as long as you know where to look.  Here’s the step-by-step tutorial using Outlook 2010 screenshots.

Please note: before you are able to add a shared inbox to your Outlook, you must request Simplifying IT to grant permissions between the two accounts. If this is not done before starting this tutorial, you will get an error message when trying to add a shared inbox!

 

Step 1. Open Outlook 2010 and Click FileInfoAccount Settings

 

Step 2. Highlight the account and Click Change

 

 

Step 3. Click More Settings

 

 

Step 4. Click Advanced Tab then Click Add

 

 

 

Step 5. Type in the name of additional / secondary mailbox and Click OK

 

 

 

Step 6. Verify the new mailbox is listed.  Click OK to save

 

Step 7. Click Next

 

 

Step 8. Click Finish

 

 

Step 9. Click Close

 

Done!  Your new Mailbox should now be listed below your primary account

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