PLEASE TAKE NOTE: This tutorial relates to our new Exchange 2013 server. Please ensure your email is using our Exchange 2013 server before completing this tutorial.
This tutorial explains how to setup your Apple iPhone or iPad with your Simplifying IT Microsoft Exchange 2013 email service.
STEP 1 - From the home screen of your iPhone or iPad, press the Settings button.
Step 2 – Scroll down the list and press “Accounts & Passwords”
Step 3 – From the next screen, select “Add Account”
Step 4 – From the next screen, select “Exchange”
Step 5 – On the following scree, enter your Simplifying IT email address and password. In the Description box, enter a recognisable name for your new inbox, for e.g. Peter Work Email. Then click “Next” at the top right of the screen.
Step 6 – On the next screen during verification, you may see the following message. Press “Continue”.
Step 7 – On the next screen, you will be required to enter more information. Please enter the following details exactly:
Email: this should already be prefilled
Username: your supplied username
Password: this should already be prefilled
Once this is done, press “Next” at the top right of the screen.
Step 8 – If your email details were entered correctly, you will see the following screen. From here you can decide which services of your Exchange account you wish to enable or disable. We recommend keeping all of them enabled however you are free to choose. At the very least please keep mail active. The following list indicates where your synced data will appear if you have them turned on:
Mail: accessed from your Mail app
Contacts: accessed from your Mail app
Calendars: accessed from your Calendars app
Reminders: accessed from your Reminders app
Notes: accessed from your Notes app
Clicking “Save” finalises your Exchange account setup. If your setup does not complete, please go back and carefully check your settings. If you are still having issues, please contact Simplifying IT support via email: email@example.com or phone: 1800 80 99 68