Using your Polycom Spectra VOIP Phone

Place a Call on Hold

Press the Hold softkey.When a call is placed on hold, the hold icon appears and the Resm softkey displays.

 

Resume a Call on Hold from Standby

Press the Resm softkey. If more than one call is on hold, use the Nav n<  > keys to select the call you wish to resume and press the Resm softkey or NavOK.

 

Transfer a Call (blind)

1. While in a call, press FCN and then select the Transfer option by pressing key 1 or NavOK.
— The current call will be placed on hold and it will be marked with a transfer icon .
— A new call will be started and you will hear a dial tone.)

2. Dial the number to which you wish to transfer the call, or press the Favr softkey and select an entry from the Favorites menu.

3. Press FCN and select the Transfer option again. The marked call will be transferred to the number that you have entered.

4. Press the END key to return to standby mode. If the transfer fails, you will see an error message and you can then pick up the original call by navigating to the marked call and pressing NavOK.

 

Transfer a Call (consulted)

1. While in a call, press FCN and then select the Transfer option by pressing key 1 or NavOK.

— The current call will be placed on hold and marked with a transfer icon .
— A new call will be started and you will hear a dial tone.)

2. Dial the number to which you wish to transfer the call, or press the Favr softkey and select an entry from the Favorites menu.

 

Transfer an Active Call to a Call on Hold

1. Press FCN and then select the Transfer option by pressing NavOK. The active call will be placed on hold and its tab will display a transfer icon .

2. Navigate to the second call (already on hold).

3. Press the Resm softkey and tell the other party that the call will be transferred.

4. Press FCN and select the Transfer option by pressing NavOK.

5. Press the END key to return to standby

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