“Outlook cannot perform the search” error in Outlook clients on Windows Server 2016

When you search in Outlook the following error occurs:

“Outlook cannot perform the search.”

Note: This only occurs if Outlook is on Windows Server 2016 Terminal Server or Windows Server 2016 Remote Desktop Server.

This issue may occur after installing the following Windows Update:

KB 4467684: November 27, 2018—KB4467684 (OS Build 14393.2639)


Microsoft is aware of and investigating the issue.

As a workaround, you can open your Windows command prompt, type sfc /scannow, press Enter and restart Outlook to alleviate the symptoms.

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