Outlook Messages Disappear When Moved To Folders

Your emails are disappearing in Outlook 2010! You dragged an email message from your Outlook Inbox folder to a sub-folder and now it’s disappeared! It’s a strange quirk of Outlook 2010 and here’s how we fixed it.

First, just to be sure, check the folders adjacent to see if it has been dragged there by mistake, this can happen in Outlook, especially if you have a lot of sub-folders. When you’re in a hurry or are doing an Inbox cleanup it’s easy to drag a message to the wrong folder by mistake – and difficult to find afterwards.

If you’ve checked the items mentioned above and your email is not in another folder or your Deleted folder then chances are it really is in the right place, you just can’t see it! It’s a setting in your sub-folder view settings. In these few simple steps you can make sure you are seeing all the email messages in the folder. Hopefully once you’ve followed these instructions you will now be able to see all email messages in that folder and your email message will be there too. No longer will Outlook messages disappear!

Step 1: Make sure you have the problem folder open in your Outlook. In the top ribbon menu, select the VIEW tab, then select “View Settings”


Step 2 - Select the “Filter” button from the View Settings window.



Step 3 – Select the “Advanced” tab. Check to see if there is anything listed, and if so, select them and press the “Remove” button. Once everything is removed, press OK.




Got a question or improvement? Leave a comment!

Current ye@r *