Setup Microsoft Exchange 2013 Email on Apple iPhone & iPad

PLEASE TAKE NOTE: This tutorial relates to our new Exchange 2013 server. Please ensure your email is using our Exchange 2013 server before completing this tutorial. 

This tutorial explains how to setup your Apple iPhone or iPad with your Simplifying IT Microsoft Exchange 2013 email service.

STEP 1 - From the home screen of your iPhone or iPad, press the Settings button.



Step 2 – Scroll down the list and press “Accounts & Passwords



Step 3 – From the next screen, select “Add Account


Step 4 – From the next screen, select “Exchange


Step 5 – On the following scree, enter your Simplifying IT email address and password. In the Description box, enter a recognisable name for your new inbox, for e.g. Peter Work Email. Then click “Next” at the top right of the screen.


Step 6 -On the next screen, select “Configure Manually”. You may also see a message “Cannot verify server identity”. This is OK, press “Continue”.



Step 7 – On the next screen, you will be required to enter more information. Please enter the following details exactly:


Email: this should already be prefilled


Domain: CLOUD13

Username: your supplied username

Password: this should already be prefilled


Once this is done, press “Next” at the top right of the screen.




Step 8 – If your email details were entered correctly, you will see the following screen. From here you can decide which services of your Exchange account you wish to enable or disable. We recommend keeping all of them enabled however you are free to choose. At the very least please keep mail active. The following list indicates where your synced data will appear if you have them turned on:


Mail: accessed from your Mail app

Contacts: accessed from your Mail app

Calendars: accessed from your Calendars app

Reminders: accessed from your Reminders app

Notes: accessed from your Notes app


Clicking “Save” finalises your Exchange account setup. If your setup does not complete, please go back and carefully check your settings. If you are still having issues, please contact Simplifying IT support via email: or phone: 1800 80 99 68


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