Transferring a call (IP-550/IP-650)

The following transfer guide related to the Polycom IP-550 or IP-650 phones, as below.

 

There are 2 types of transfer, a Normal Transfer (you speak to the transferee first before completing the transfer) and a Blind Transfer (you do not speak to the transferee first, the call is simply transfered.

 

Normal Transfer

For a Normal Transfer (Speak to the Transferee First)

1        Press the TRNSFER button on screen, during a call.  This automatically puts the person on hold.

2        Now enter the number to transfer to and press SEND, or press the DIRECTORY button and choose a contact and press DIAL.

3        Speak to the Transferee, and then when ready to complete the trabsfer, press the TRNSFER button. The transfer will be completed and your phone will automatically hang up.

 

Blind Transfer

For a Blind Transfer (Do not speak to the Transferee First)

1        Press the TRNSFER button on screen, during a call.  This automatically puts the person on hold.

2        Before entering a number, press BLIND.

3        Now enter the number to transfer to and press SEND, or press the DIRECTORY button and choose a contact and press DIAL.

4        The call will be transferred.

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