Webdrive slow opening and saving files with Norton 360 Antivirus

If you have Norton 360 Antivirus you may find that webdrive opens or saves files slowly, one of the causes may be that Norton 360  is opening the file before MS Word/Excel downloading it once and then MS Word/Excel is downloading it a second time.

These settings below will speed up webdrive and MS Word/Excel.

  • Open up Norton 360
  • Click Settings
  • Click Antivirus
  • Click Scans and Risks
  • Make sure Microsoft Office Automatic Scan is OFF
  • Make sure Network Drives scan is OFF
  • At the bottom of the screen “Exclusions / Low Risk
  • Click Configure on items to Exclude from Scans
  • Click Add
  • Type in Z:\
  • Click OK
  • Click Apply
  • Click OK
  • Click Configure on Auto Protect and Sonar Detection
  • Click Add
  • Type in Z:\
  • Click OK
  • Click Apply
  • Click OK
  • Click Apply
  • Click Close
  • Click Close

Got a question or improvement? Leave a comment!

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